We believe learning should leave nobody behind.




This drives everything we do
We believe that when learning, talent, and performance work together, organisations don’t just train people. They build competitive advantage

And we believe learning never stops.


We believed this when we started. We believe to now.

This is where it started...
Our story
It started with a simple belief: learning could create opportunities for everyone.

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Late 1990s. The country's buzzing with Britpop and New Labour promises. And in the classrooms, there are learners the system had written off. The ones labelled "hard to reach, hard to teach."
We saw people who'd been failed by one-size-fits-all learning. People who just needed a different door to walk through.


It was the walls. A classroom only holds so many seats. A timetable only fits so many hours. We could change lives, but only so many at a time.
A new technology was emerging. People called it the "Information Superhighway" back then, before we settled on "the internet." And we saw it immediately: this was the door. Always on. Always accessible. Learning that could reach anyone, anywhere.


We started building.


Custom learning solutions for education, for public sector. Each one different. Each one teaching us something. We were getting closer to something bigger, but we couldn't quite name it.
A learning-first approach that put outcomes before features. But philosophy doesn't scale. Not when every project is bespoke, every solution rebuilt from scratch.


We had the approach. We had the conviction. What we didn't have was a name.
(That's also why you might sometimes hear "CDSM" mentioned. It's still us. The original name, before Thinqi gave us a face the world could recognise.)


Healthcare organisations found us. Then international education. Enterprise clients. Public sector organisations beyond anything we'd imagined. Different industries, different challenges, different cultures.
By 2018, we'd grown into something new. Customer Success stopped being a department and became an operating philosophy. Not just implementing platforms, but genuinely moving the needle on organisational impact. The whole company rallied around it. A north star.


From schoolchildren in North Africa to senior leadership teams in UK financial services. The scale we once dreamed about in that Welsh community college.
We're still building.
Still thinky about it all.
Still opening doors.

Vision:
To be known globally as the platform that proves learning's impact on performance and creates opportunity for everyone to become the best version of themselves.
Mission:
We build technology that opens doors to learning and proves it drives results. We partner with L&D teams to help organisations and individuals fulfil their potential and demonstrate the impact that's always been there.
Why we exist
Our values








Customers at the heart
users globally
Renewal rate
Capterra rating

G2 rating


Gold winner
“We were not interested in a standard, off-the-shelf learning solution...we sought an organisation willing to collaborate with us, to experiment, and innovate...Thinqi delivers on these expectations.”

Learning Innovation



Where would you like to go next?
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